Your account, your choices.

You can delete your account in the Abraid mobile app, or ask support to delete it if you no longer have the app.

How to delete your account in the app

1. Open the Abraid app, sign in to the account you want to delete, and choose Menu, then Account and help, then Delete account.
2. Complete or cancel any active ride, then review the retention notice.
3. Request a verification code at your account email and enter it to confirm deletion.
4. Save the confirmation reference. It shows whether file cleanup is still pending and when retained trip data is due to be removed.

Data removal and retention

Deleting your account immediately removes your sign-in, name, phone number, photo, driver documents, vehicle details and notification devices. Trip addresses, chat messages and rating comments are kept for 30 days so we can handle cash fare disputes and safety reports, then they are permanently erased. Fare amounts and trip dates remain only in anonymous accounting records. This cannot be undone.

Without the app

Contact support from the email address on your account and ask for the account to be deleted. We confirm that you own the account first, then delete it under the same retention rules. If you cannot access that email, support can help you verify ownership another way.