Ride and account support
Describe the issue and include a ride reference if you have one. For account questions, identify the account email. Do not include your password, verification codes or unnecessary identity documents.
Privacy and account deletion
Use the same address to request access, correction or deletion of your Abraid information. You can also delete your account yourself in the app under Account & help. State that your request concerns Abraid and whether it concerns your account, a particular ride or other data. Account ownership may need to be verified.
Useful details
For a technical or accessibility issue, include your device type, app language and a description of what happened. Screenshots are optional; remove other people's information before sending them.